Retail Sales Supervisor (Westgate, AZ)

PUMA•Fairbanks, AK

7d•$21 - $24•Onsite

About The Position

This role is for a Retail Sales Supervisor at PUMA's Westgate, AZ location. The position requires a candidate with SPEED & SPIRIT, defined by values such as being driven, vibrant, and having team spirit. The supervisor will be responsible for maintaining high customer service standards, achieving sales and KPI goals, assisting with staff recruitment and training, managing payroll and scheduling, handling merchandise, and ensuring a safe working environment. The role also involves achieving inventory and shrink goals, processing merchandise, and complying with all company policies and procedures. Non-traditional hours, including weekends, evenings, holidays, and potential overtime, are required.

Requirements

1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear).
Proven ability to exceed sales goals.
Demonstrated ability to reason through complex issues.
Ability to present information to large groups.
Strong team player.
Excellent communication skills.
Ability to learn quickly.
Computer skills, basic know-how about MS Office programs, and retail software.
The ability to constantly walk and move about is required.
Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.
Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
Ensure the Store consistently achieves or exceeds sales, KPIs and profitability goals through effective planning, expense control, sales and service.
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees.
Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers.
Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts.
Responsible for handling and processing incoming and outgoing merchandise.
Comply with all Policies & Procedures, operational core competencies and key accountabilities.
Maintain a safe, healthy and compliant working and shopping environment.
Work non-traditional hours; weekends, evenings, holidays; overtime may be required.