Retail Sales Specialist

Fashionphile•Los Angeles, CA
•Onsite

About The Position

The Retail Sales Specialist is the face of the FASHIONPHILE brand, providing exceptional customer service, driving sales, and maintaining a welcoming store environment. The role is suited to individuals seeking retail experience, customer-service development, and opportunities to grow within the company. Retail associates may be asked to participate in company photos, videos, and other media for internal communications, training, social media, marketing, or brand storytelling, including appearing on camera or in the background at retail locations.

Requirements

  • Strong communication and interpersonal skills, with the ability to problem solve.
  • Enthusiastic, customer-focused, and eager to learn.
  • Reliable and punctual, with the ability to work flexible shifts, including evenings, weekends, and holidays.
  • Tech savvy and able to work with multiple tech devices, Google Drive, and Apple products.
  • Able to stand for extended periods and move throughout the sales floor.

Nice To Haves

  • Previous retail experience is preferred but not required.

Responsibilities

  • Greet and engage customers in a friendly, professional manner.
  • Help customers locate products, answer questions, and make purchase decisions.
  • Stay informed about current promotions, product features, and store policies.
  • Accurately process register transactions, including cash handling and credit card payments.
  • Restock shelves, organize merchandise, and maintain visual displays to company standards.
  • Keep the sales floor clean, organized, and safe for customers and employees.
  • Participate in inventory counts, stock receiving, and product tagging as needed.
  • Potentially participate in company photos, videos, and other media for internal communications, training, social media, marketing, or brand storytelling.

Benefits

  • Medical, dental, and vision coverage
  • FSA options for medical, dependent care, and commuter benefits
  • Paid time off
  • Paid sick time
  • Paid holidays
  • 401(k) with generous match program
  • Free life insurance and AD&D
  • Long-term disability insurance
  • Employee discount
  • Uncapped commission
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