About The Position

As a Retail Sales Specialist for smart home, health and wearable products, you engage with customers to complete sales and achieve individual goals. Best Buy provides training and certification programs to help you maintain knowledge of related products and services. You help customers feel excited, confident and appreciated by providing relevant, helpful solutions. You support the customer experience, complete transactions, drive profitable growth and achieve sales goals. You apply product knowledge and expertise through ongoing learning and self-development, use available tools to stay current on promotions and business priorities, and discover customers’ deeper needs to generate future sales opportunities. You also maintain department merchandising and readiness to serve customers. Best Buy describes its purpose as enriching lives through technology by humanizing and personalizing technology solutions in stores, online and in customers’ homes. It emphasizes employee support, inclusion and career possibilities.

Requirements

  • Must be at least 18 years old.
  • Ability to work successfully as part of a team.

Nice To Haves

  • Three months of experience working in customer service, sales or related fields.

Responsibilities

  • Engage with customers to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
  • Apply relevant knowledge and expertise through ongoing learning and self-development.
  • Use available tools to stay current on promotional initiatives and support profitable growth during critical business drive times.
  • Discover customers’ deeper needs to generate future opportunities.
  • Continuously improve existing skills and acquire new ones.
  • Maintain department merchandising standards and readiness to serve customers.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility.
  • Intermittent or reduced-schedule leave for certain medical or family-care leaves.
  • Paid time off (vacation or PTO) for eligible full-time and part-time employees, with terms based on work location, employment status, salary or hourly status, and years of continued or bridged service.
  • Incentive pay may be available for certain roles, subject to eligibility.
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