Cascade - Retail Sales Specialist

Tommy's • Cascade, MI

6d • Onsite

About The Position

Join our highly successful team at Tommy's Express Car Wash! If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, you'll love Tommy's Express!

Requirements

• Must be willing to work hard, build relationships and love people
• Set an example to all Team Members of working hard and doing your best!
• Try your best every day and come to work with a winning attitude.

Responsibilities

• Coach and mentor team to improve sales and membership sign-ups
• Coordinate and participate in local marketing campaigns
• Assist guest with App and membership sign-ups
• Host customer appreciation events
• Promote social media following and customer reviews
• Partner with local businesses to market Tommy’s
• Provide quick and friendly customer service to our guests within the car wash
• Exceed overall guest expectations on experience
• Create and retain new customer relations, including sales of monthly wash packages
• Learn and operate all aspects of POS and LPR systems to operate car wash equipment
• Help maintain wash equipment and perform routine care as needed
• Oversee all property aesthetics
• Maintain cleanliness of interior and exterior of car wash and grounds
• Monitor the wash quality of the vehicle
• Exemplify and uphold the WE OWN IT culture
• Other duties as assigned; duties and responsibilities may change at any time with or without notice.

Benefits

• Competitive base pay and annual bonus
• Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
• 401k match and complimentary financial planning services
• Dependent care FSA with on-site Daycare Options
• Paid time off and paid holidays
• Opportunity for continued education and tuition assistance
• Valuable learning and development program
• Significant ability to grow internally for motivated and strong performing team members
• Fun, energetic, family-oriented work culture with an emphasis on team member morale
• Nationwide presence

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed