Retail Sales Specialist

FASHIONPHILE•Dallas, TX

7d•Onsite

About The Position

FASHIONPHILE is revolutionizing the ultra-luxury fashion experience by creating a sustainable alternative that extends the product lifecycle and makes luxury more accessible. As we aim to be the world's most sought-after brand in luxury re-commerce, we recognize that our team members are key to our success. We value diversity in our people, perspectives, and products, believing it fosters the creativity and innovation needed to achieve our mission and support our customers through both in-person and digital omni-channel experiences. We are seeking individuals who embrace change, are authentic, and are driven to make an impact. This role focuses on delivering an exceptional in-store experience, representing the FASHIONPHILE brand with energy and enthusiasm. The Retail Sales Specialist will engage with clients, support store operations, and contribute to a welcoming, inclusive environment for all customers. Join our O.N.E FASHIONPHILE Team, where collaboration, agility, and purposeful communication are paramount.

Requirements

Extensive customer service experience in the retail space
Sales experience
Proven ability to build strong and long-lasting customer relationships
Basic knowledge of high-end luxury handbags and accessories
Excellent verbal and written communication skills
Strong attention to detail

Responsibilities

Providing best in class luxury experience, including a warm welcome and support throughout the shopping and selling experience.
Following inventory guidelines (product location, tethering items for security), overall visual standards (tags tucked in, straps tucked in, and displays being returned to the proper area after showing to clients), and daily opening and closing procedures.
Supporting day-to-day operations by answering phones, supporting BOPUS (Buy Online, Pick-up In Store) and returns, and assisting customers in finding desired items.
Clienteling and achieving set sales goals through proactive outreach.