Retail Sales Specialist - TCL Home Theater

Best Buy•Burbank, CA
•Onsite

About The Position

As a Retail Sales Specialist for TCL home theater, you’ll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. The role uses people skills and a passion for technology to create positive customer experiences. Best Buy provides ongoing training and self-guided learning to help specialists stay ready to showcase the latest TCL home theater products. The specialist supports the customer experience, completes transactions, drives profitable growth and works toward sales goals. The role also involves discovering customers’ current and long-term technology needs, keeping current on promotions, continuously developing skills, and maintaining department merchandising and organization. Best Buy describes its purpose as enriching lives through technology by humanizing and personalizing technology solutions in its stores, online and in customers’ homes. The company says its culture supports and values employees and aims to provide a workplace where people can bring their authentic selves to work.

Requirements

  • Must be at least 18 years old.
  • Ability to work successfully as part of a team.

Nice To Haves

  • Three months of experience working in customer service, sales or related fields.

Responsibilities

  • Engage with customers in the department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
  • Use training to engage customers, provide complete solutions and create positive experiences.
  • Use available tools to stay current on promotional initiatives and help drive profitable growth.
  • Discover customers’ current and long-term technology needs to generate future opportunities.
  • Continuously improve existing skills and acquire new ones through the company’s learning culture.
  • Maintain specified department merchandising and organization.

Benefits

  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for physical and mental well-being
  • Leaves of absence and potential pay sources, subject to eligibility and applicable conditions
  • Intermittent or reduced-schedule leave for certain medical or family care leaves
  • Paid time off (vacation or PTO), subject to employment status and other applicable conditions
  • Various forms of incentive pay for eligible roles
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