TCC Wireless - NM White Sands - RSR - PT - T-Mobile
About The Position
The Retail Sales Representative connects customers with the T-Mobile brand in a fast-paced, high-energy retail environment. The role focuses on delivering customer service, building lasting relationships, developing product and pricing knowledge, and achieving assigned performance metrics. Compensation includes base pay and commission, with advertised total earnings of up to $20+ per hour. The position supports store operations alongside management, including opening and closing the retail facility, cash handling, inventory counts, and deposits. The representative also maintains store standards and follows company policies and procedures. Duties and responsibilities may change with or without notice.
Requirements
- High school diploma or GED.
- At least 6 months of experience in retail and/or sales with a strong customer focus.
- Legally authorized to work in the United States.
- Ability to work nights, weekends, and holidays in a retail environment.
- Professional, energetic, honest, patient, and empathetic demeanor.
- Ability to problem-solve, analyze results, plan for the future, and make sound decisions.
- Excellent written, verbal, and interpersonal communication skills.
- Reliable transportation.
- Ability to stand for long periods on the sales floor.
- Ability to move and/or lift up to 25 pounds.
- Must be able to perform essential job functions with or without reasonable accommodation.
Responsibilities
- Greet customers, answer phones, assess customer needs, and provide world-class customer service.
- Drive monthly revenue goals by acquiring new customer accounts, maximizing existing accounts, identifying revenue opportunities, and meeting quality metrics.
- Build relationships with TCC Wireless employees and customers across business channels.
- Assist store management with opening, closing, and operating the retail facility, including cash handling, inventory counts, and deposits.
- Comply with company policies and procedures.
- Maintain the store, back room, restrooms, and individual work area according to retail standards.
- Explore customer needs and support service activations, account changes, bill payments, equipment replacements, accessory sales, price-plan changes, and upgrades.
- Achieve assigned performance metrics.
Benefits
- Medical, dental, and vision coverage.
- 401(k) match.
- Phone service discounts.
- Development and growth opportunities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
