About The Position

The Retail Sales Representative helps customers find wireless devices, plans, and accessories that meet their needs. The role involves demonstrating products, driving sales, assisting with device setup and troubleshooting, and delivering excellent customer service. Representatives also help maintain an organized and appealing store, support inventory management, follow security and privacy policies, participate in ongoing training, and work with the team to create a positive shopping environment. Individual commissions are paid twice a month. Average hourly pay plus commission is listed as $15–$30 per hour, with uncapped commission potential.

Requirements

  • Excellent communication skills and a friendly, positive attitude.
  • Goal-oriented and motivated to surpass sales goals.
  • Organized, detail-focused, and able to work as part of a team.
  • Flexible with hours, including weekends and holidays.
  • Eager to develop skills and stay current with technology trends.
  • Ability to stand for long periods.
  • Ability to lift objects weighing up to 40 pounds.

Nice To Haves

  • Previous wireless or retail experience.
  • Knowledge of wireless devices, plans, and accessories.

Responsibilities

  • Greet customers and identify their wireless needs.
  • Demonstrate devices, plans, and accessories.
  • Promote upgrades, activations, and accessories to meet sales targets.
  • Help customers set up devices and troubleshoot issues.
  • Stay informed about industry trends, promotions, and new products.
  • Provide customer service, answer questions, and build customer loyalty.
  • Keep the store organized and visually appealing.
  • Support inventory management and maintain stock displays.
  • Follow company policies for secure and private transactions.
  • Participate in training on new technology and sales techniques.
  • Collaborate with team members to create a positive shopping environment.

Benefits

  • Competitive base salary with uncapped commission potential.
  • Medical, dental, vision, and life insurance for full-time employees.
  • 401(k) with company match for full-time employees.
  • Supplemental insurance available.
  • Career advancement opportunities.
  • Ongoing training and professional development.
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