Retail Sales Representative

2020 Companies•Ashtabula, OH

13d•$800 - $1,000•Onsite

About The Position

On behalf of our client, NRG, we are looking for Retail Sales Associates with enthusiastic personalities to join our team of Energy Pros. As an Energy Pro, you will work within your local retailer, engage with consumers about NRG electricity and gas, and help customers in your community by lowering their energy costs. You will learn how to uncover consumer desires and overcome objections, foster professional relationships with customers and fellow employees, welcome customers and politely offer solutions, and collaborate with your team to accomplish goals and celebrate success. This role does not involve door-to-door, cold calling, or telemarketing. The job description also details responsibilities such as selling products and services in a retail store, kiosk, and/or event environments, maintaining professional interaction with both customers and fellow employees, meeting or exceeding personal sales goals on a monthly basis, courteously welcoming customers and offering assistance, directing customers by escorting them to displays, assessing needs and suggesting products to fit those needs, advising customers by providing information on products and services, helping customers make selections by building customer confidence, accurately documenting and reporting sales, contributing to team effort by accomplishing related results as needed, being responsible for accurately tracking and communicating all activity to Retail Operations, and ensuring the work station/kiosk is clean, well-organized, functional and presentable at all times. Performance is measured by regular and prompt attendance, meeting established monthly/weekly sales quotas/goals, and customer/client satisfaction based on rejection percentage and substantiated complaints.

Requirements

High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality

Responsibilities

Work within your local retailer
Engage with consumers about NRG electricity and gas
Help customers in your community by lowering their energy costs
Learn how to uncover consumer desires and overcome objections
Foster professional relationships with customers and fellow employees
Welcome customers and politely offer solutions
Collaborate with your team to accomplish goals and celebrate success
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggest products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately