Retail Sales Representative (Northridge, CA)

Dealer Tire•Northridge, CA

18h•Onsite

About The Position

Dealer Tire, a family-owned, international distributor of tires and parts established in 1918, is seeking driven individuals to join their team as Retail Sales Representatives. The company focuses on helping auto manufacturers grow their tire business and has sold over 60 million tires. This role is for a Tire Service Advisor who will work inside a premium OEM dealership. The ideal candidate is an innovative individual who performs with excellence, energy, fairness, and accountability.

Requirements

2+ years of tire service experience, preferably in a retail tire and service environment.
Excellent verbal communication skills with strong customer service orientation.
May be required to operate a motor vehicle.
Meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy.
Proficient computer skills to include experience with MS Office and online order management applications.
Must be able to be on their feet 7-8 hours a day.
Must be able to keep up with service drive traffic and inspect 80-100 vehicles a day.
Must be able to lift up to 75 pounds unassisted.
Pass a pre-employment drug screening.
Willingness to undergo random drug testing.

Responsibilities

Selling tires to customers on the service drive to exceed assigned sales goals.
Inspecting customers’ cars on the service drive.
Diagnosing tire-related problems, recommending service, and quoting prices.
Assuring necessary repairs are completed as ordered and priced as quoted.
Maintaining strong, effective relationships with customers and dealer personnel.
Overseeing customer satisfaction and solving problems that arise.
Completing monthly market analyses.
Assisting in store operations (i.e. maintaining inventory, opening/closing the store, etc.).
Assisting dealership technicians to ensure service levels are maintained.