Fayetteville - Sales

Parrish TireFayetteville, NC
Onsite

About The Position

The Inside Sales Representative will be responsible for building and maintaining relationships with walk-in customers and helping them to meet all of their tire and service needs. Employees in this position must have a thorough understanding of common vehicle problems and tire related products.

Requirements

  • 2-3 years of experience in a service related industry
  • High School Diploma or GED
  • Proficient in data entry and retrieval (Microsoft Word, Excel, PowerPoint, basic internet skills)

Nice To Haves

  • Dependable - Employee must be reliable, responsible and trustworthy, and complete all assigned obligations.
  • Attention to Detail - Employee must be thorough in completing tasks and must always be aware of potential safety issues.
  • Cooperation - Employee must be pleasant with others on the job and display a good-natured, cooperative attitude.
  • Integrity - Employee is required to be honest and ethical.
  • Self-Control - Employee is required to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior regardless of circumstances.
  • Communication - Employee must provide courteous and clear written and verbal communication with customers and co-workers.

Responsibilities

  • Maintain knowledge of products, services, and industry trends and standards.
  • Discuss service solutions with customer after a mechanic has assessed the problem.
  • Provide quotes for mechanical repairs and tire replacement.
  • Create work orders in POS system for each customer and process payments.
  • Order tires from internal warehouse and external vendors as needed.
  • Ensure completion of open work orders.
  • Follow all safety regulations, processes and procedures required by Parrish Tire Company, TIA, OSHA and NCDOL.
  • Perform other duties as assigned by the Store Manager including: quarterly inventory counts, attending training seminars, helping in other departments, assisting with training of new sales personnel and delivery of products.
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