Retail Sales Representative

Bedrosians Tile and Stone•Vista, CA

23h•Onsite

About The Position

As a retail sales representative, you will enjoy assisting clients with their project needs, providing insightful and valuable design suggestions and application recommendations to create an effortless and enjoyable shopping experience. You will be ambitious and eager to close sales, going the extra mile to ensure client orders are handled with care from beginning to end. You will be dedicated to nurturing existing relationships with industry professionals and seeking to gain new connections to increase your sales achievements. You will be patient, helpful, and friendly to clients. Retail sales representatives are responsible for working with both retail clients and industry professionals to promote the Bedrosians product line and gain business. You must uphold our high standards of customer service and demonstrate professionalism at all times. You are responsible for educating clients on our products and providing appropriate suggestions and solutions. You are responsible for communicating all company and manufacturer recommendations and warnings for product application and installation. You are responsible for communicating with your clients during every aspect of the sale to ensure their satisfaction. In some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or retail Sales Representative positions.

Requirements

1-2 years of retail sales or customer service experience
Friendly and outgoing personality
Positive attitude
Excellent Computer skills
Excellent and professional phone skills
Excellent verbal and written English communication skills
Self-motivated and proactive-willing to take the extra step!
Possess a flexible work schedule
Ability to lift up to 50 lbs.

Nice To Haves

College Degree or equivalent Design Degree preferred
Excellent understanding of design and color
Prior experience in the tile and stone industry is a plus
Design experience is a plus
Bi-lingual in Spanish is a plus

Responsibilities

Greet and assist clients with selections and follow-through on their orders
Promote the Bedrosians product line
Gain knowledge of all current and new product lines
Develop relationships with industry professionals to increase business
Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
Maintain a neat and organized workspace
Assist with conducting inventory counts
Maintain showroom and sample department organization and presentation
Prepare and deliver bank deposits if required
Review on order report daily
Meet monthly sales quotas
Multitask and prioritize work through effective time management
Work cooperatively in team environment
Participate in weekly branch meetings
Write thank-you notes to clients
Upsell clients when possible
Focus on increasing sales to meet branch sales plan
Work within the framework of the company's defined policies, procedures, goals and directives.
Any other duties required of the position
Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol
Comply with all safety policies and protocols