Retail Sales Operations Manager

O Positiv • Santa Monica, CA

3h • Hybrid

About The Position

O Positiv Health is a Los Angeles-based women’s health company dedicated to supporting women through every stage of life with innovative, science-backed products. Since its launch in 2018, O Positiv has significantly impacted the women’s health space, addressing overlooked issues and breaking taboos. Their product portfolio includes solutions for PMS & hormone balance, vaginal & urinary health, digestion, menopause, and conception support, available nationwide at major retailers like Target, Walmart, CVS, Meijer, Amazon, TikTok Shop, and OPositiv.com. The company is recognized for holding the #1 Vaginal Probiotic nationwide and multiple top-performing products across key wellness categories. O Positiv is rapidly scaling and shaping the future of women’s health, driven by an entrepreneurial spirit, a passion for innovation, and a commitment to impact. The Retail Sales Operations Manager will serve as the operational engine for O Positiv’s retail business, playing a crucial role in establishing the systems, processes, and executional rigor necessary for scaling across Mass, Drug, Club, Grocery, and Natural channels. This position acts as a vital link between Sales, Finance, Marketing, and Supply Chain, ensuring that new item launches, promotions, trade investments, and in-market execution are delivered with precision and consistency. Reporting to the Head of Retail Sales, this role is instrumental in enabling account teams to concentrate on strategy, selling, and customer relationships by ensuring flawless operational execution. The ideal candidate is a highly organized, detail-oriented operator who thrives in a fast-paced, high-growth environment and is adept at building scalable processes that enhance business performance.

Requirements

• 4+ years of experience in CPG sales operations, trade marketing, retail execution, or broker management
• Hands-on experience with major retailer portals (Walmart, Target, CVS, etc.) strongly preferred
• Experience working with syndicated data sources (SPINS, NielsenIQ) and retailer POS systems
• Proven ability to manage multiple workstreams with strong attention to detail and follow-through
• Highly organized operator with strong project management skills and a bias for execution
• Strong analytical mindset with the ability to translate data into actionable insights
• Effective cross-functional collaborator across Sales, Marketing, Finance, and Supply Chain
• Clear communicator who can align stakeholders and drive accountability
• Comfortable operating in a fast-paced, high-growth environment with evolving priorities
• Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

• Experience in vitamins, supplements, OTC, or personal care categories
• Experience supporting high-growth or emerging brands scaling into national retail

Responsibilities

• Support seamless execution across Sales, Finance, Operations, and broker partners, serving as a cross-functional collaborator that keeps every stakeholder aligned from item launch through in-market performance
• Partner with Sales and Finance to bring discipline and visibility to the promotional and trade calendar, supporting gross-to-net management through sharp trade inputs, accruals, and post-event analysis
• Drive item setup and data integrity across all retailer portals (Walmart, Target, CVS, Meijer, and future accounts), becoming the go-to resource on retailer systems and getting ahead of issues before they impact launches or shelf readiness
• Partner with Retail Strategy to assess velocity improvement opportunities, distribution gains, and competitor promotional uplift, helping translate data into clear recommendations that move the business forward
• Support the broker network with clear communication of priorities, timelines, and success metrics, while keeping a close eye on in-market execution across distribution, pricing compliance, and promotional activity
• Help keep forecast inputs sharp by partnering with Operations and Finance across promotions, distribution changes, and seasonality – and bring that same support to new item launches, pitches, and channel expansion
• Help build the scalable processes and operating cadences that allow the organization to grow efficiently as new customers and channels come online

Benefits

• Flexible PTO, Sick Days, and Wellness Days
• Monthly Social Hours
• Medical, Vision, and Dental Coverage
• 401K with matching
• $50/month Fitness Reimbursement + Up to $1,800 in annual wellness benefits
• An environment of collaboration, high performance, & respect amongst all employees and managers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees