Retail Sales Merchant Manager

Michaels•San Antonio, TX

1d•Onsite

About The Position

This role involves leading and supporting inventory management and merchandising standards within a retail store. The primary goal is to ensure the store is well-merchandised and adequately stocked to provide a positive shopping experience for customers. The position also requires assisting customers in finding products and delivering friendly customer service.

Requirements

Retail merchandising and customer service experience preferred.
Ability to remain standing for long periods of time.
Ability to move throughout the store.
Regular bending, lifting, carrying, reaching and stretching.
Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Responsibilities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements.
Ensure execution of Company policies and standards; hold team accountable for store conditions and results.
Manage and support the truck processes and lead the teams to ensure standards are met.
Achieve your KPI’s and manage your team to achieve their role KPI’s.
Manage, execute and support the planogram process (POG’s) to standard.
Manage, execute and support the AD set processes.
Manage and execute shrink and safety programs.
Serve as Manager on Duty (MOD).
Maintain seasonal sets and the feature space to our visual merchandising standards.
Assist with interviewing, on-boarding, coaching, observing and training of new Team members.
Support with Talent Development activities.
Participate in Performance Mgmt. activities of your team.
Utilize the leadership competencies for continued self-development.
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others.
Acknowledge customers, help locate product and provide solutions.
Assist with Omni channel processes.
Cross trained in Custom Framing selling and production.
Other duties as assigned.