JM Wireless - FL Tyrone Blvd N & 38th - RSM - Metro by T-Mobile

TCC Wireless LLC • Saint Petersburg, FL

14d • $30 - $62

About The Position

The Retail Sales Manager leads a wireless retail store team, shapes the customer experience, and drives sales performance. The role includes recruiting and developing sales staff, setting goals, ensuring strong customer service, and overseeing daily store operations. Compensation is described as average hourly pay plus commission totaling $30–$62 per hour, with individual commissions paid twice monthly and uncapped commission potential. The position is full-time, with availability for 45 hours per week.

Requirements

• Any combination of education and experience that provides the necessary skills and knowledge is acceptable.
• Typical qualifications include an associate or bachelor's degree with coursework in business, accounting, marketing, or management.
• 1–2 years of retail sales management experience; wireless industry experience is preferred.
• Proven ability to meet or exceed sales goals.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Reliable transportation.
• Strong leadership and team-building skills.
• Excellent interpersonal and communication abilities.
• Strategic thinking, analytical, and problem-solving skills.
• Deep understanding of wireless products, plans, and trends.
• Ability to adapt to changing priorities and a fast-paced environment.
• Availability for full-time work of 45 hours.

Nice To Haves

• Wireless industry experience.

Responsibilities

• Recruit, hire, and train sales staff.
• Motivate, coach, and provide regular feedback to build a high-performance culture.
• Conduct employee performance evaluations and guide team development.
• Manage staff scheduling and ensure adequate coverage during peak hours.
• Drive store sales and meet or exceed performance goals.
• Champion a customer-first approach to support customer satisfaction and loyalty.
• Acquire and maintain customers.
• Help team members deliver personalized solutions and close sales.
• Conduct weekly staff meetings and set sales goal expectations.
• Model and support upselling, cross-selling, and account activation strategies.
• Oversee daily operations, including merchandising, inventory, and store appearance.
• Ensure company policies and operational procedures are followed.
• Manage cash handling and point-of-sale transactions accurately.
• Track and analyze store performance metrics to identify improvement opportunities.
• Execute visual merchandising standards and ensure the store is brand ready.

Benefits

• Competitive base salary with uncapped commission potential.
• Medical insurance for full-time employees.
• Dental insurance for full-time employees.
• Vision insurance for full-time employees.
• Life insurance for full-time employees.
• 401(k) with employer match for full-time employees.
• Supplemental insurance available.
• Career advancement opportunities within a growing company.
• Ongoing training and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree