JM Wireless -FL Gulf To Bay & Yelvington-RSM-Metro by T-Mobile

TCC Wireless LLC • Clearwater, FL

14d • $30 - $62

About The Position

The Retail Sales Manager leads a retail wireless sales team, shapes the customer experience, and drives store performance. The role includes recruiting, hiring, training, coaching, and evaluating employees; setting sales expectations; and managing staff schedules and coverage. The manager promotes customer satisfaction and loyalty, acquires and maintains customers, and supports personalized sales, upselling, cross-selling, and account activations.

The manager oversees daily store operations, including merchandising, inventory, store appearance, policy compliance, cash handling, and point-of-sale transactions. They track and analyze performance metrics and maintain visual merchandising standards. The position is full-time, with availability for 45 hours per week and a flexible schedule that includes evenings, weekends, and holidays. Compensation is described as average hourly pay plus commission of $30–$62 per hour, with uncapped commission potential and commissions paid twice a month.

Requirements

• 1–2 years of experience in retail sales management; wireless industry experience preferred.
• Proven ability to meet or exceed sales goals.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Reliable transportation.
• Strong leadership and team-building skills.
• Excellent interpersonal and communication abilities.
• Strategic thinking, analytical skills, and problem-solving skills.
• Understanding of wireless products, plans, and trends.
• Adaptability to changing priorities and a fast-paced environment.
• Ability to stand for long periods.
• Ability to lift objects weighing up to 40 pounds.
• Availability for a full-time schedule of 45 hours.

Nice To Haves

• Wireless industry experience is preferred.
• Associate or bachelor’s degree with coursework in business, accounting, marketing, or management is given as a typical qualification; equivalent combinations of education and experience are acceptable.

Responsibilities

• Recruit, hire, and train sales staff.
• Motivate, coach, and provide regular feedback to foster a high-performance culture.
• Conduct employee performance evaluations and guide team development.
• Manage staff scheduling and ensure adequate coverage during peak hours.
• Drive store sales and achieve or exceed performance goals.
• Promote a customer-first approach and ensure customer satisfaction and loyalty.
• Acquire and maintain customers.
• Help team members deliver personalized solutions and close sales.
• Conduct weekly staff meetings and establish sales goals.
• Model and support upselling, cross-selling, and account activation strategies.
• Oversee daily operations, including merchandising, inventory, and store appearance.
• Ensure company policies and operating procedures are followed.
• Manage cash handling and POS transactions accurately.
• Track and analyze store performance metrics to identify improvement opportunities.
• Execute visual merchandising standards and keep the store brand ready.

Benefits

• Competitive base salary with uncapped commission potential; commissions are paid twice a month.
• Medical insurance for full-time employees.
• Dental insurance for full-time employees.
• Vision insurance for full-time employees.
• Life insurance for full-time employees.
• 401(k) with employer match for full-time employees.
• Supplemental insurance available.
• Career advancement opportunities within a growing company.
• Ongoing training and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed