JM Wireless -FL Vanderbilt Beach Rd-RSM-Metro by T-Mobile

TCC Wireless LLC•Naples, FL
•$16 - $19•Onsite

About The Position

JM Wireless is seeking a Retail Sales Manager to lead a retail team selling wireless products and services. The manager shapes the customer experience, motivates and develops employees, and drives store sales and performance. The role also oversees daily store operations, including merchandising, inventory, store appearance, cash handling, and compliance with company policies. Compensation is described as average hourly pay plus commission totaling $30–$62 per hour, with uncapped commission potential and individual commissions paid twice a month. The position is full-time, with 45 hours of availability required.

Requirements

  • Any combination of education and experience that provides the necessary skills and knowledge is acceptable.
  • Typical qualifications include an associate or bachelor's degree with coursework in business, accounting, marketing, or management.
  • 1–2 years of experience in retail sales management; wireless industry experience is preferred.
  • Proven ability to meet or exceed sales goals.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.
  • Reliable transportation.
  • Strong leadership and team-building skills.
  • Excellent interpersonal and communication abilities.
  • Strategic thinking, analytical, and problem-solving skills.
  • Deep understanding of wireless products, plans, and trends.
  • Ability to adapt to changing priorities and a fast-paced environment.

Nice To Haves

  • Wireless industry experience.

Responsibilities

  • Recruit, hire, and train sales employees.
  • Motivate, coach, and provide regular feedback to foster a high-performance culture.
  • Conduct employee performance evaluations and guide team development.
  • Manage staff scheduling and ensure adequate coverage during peak hours.
  • Drive store sales and meet or exceed performance goals.
  • Promote a customer-first approach to support customer satisfaction and loyalty.
  • Acquire and maintain customers.
  • Help team members provide personalized solutions and close sales.
  • Conduct weekly staff meetings and establish sales goal expectations.
  • Model and support upselling, cross-selling, and account activation strategies.
  • Oversee daily operations, including merchandising, inventory, and store appearance.
  • Ensure company policies and operational procedures are followed.
  • Manage cash handling and point-of-sale transactions accurately.
  • Track and analyze store performance metrics to identify opportunities for improvement.
  • Execute visual merchandising standards and keep the store ready for the brand.

Benefits

  • Competitive base salary with uncapped commission potential.
  • Individual commissions paid twice a month.
  • Medical insurance for full-time employees.
  • Dental insurance for full-time employees.
  • Vision insurance for full-time employees.
  • Life insurance for full-time employees.
  • 401(k) with matching for full-time employees.
  • Supplemental insurance available.
  • Career advancement opportunities within a growing company.
  • Ongoing training and professional development.
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