Retail Sales Lead, Savage x Fenty (Lenox Square Mall - Atlanta, GA)

Savage X Fenty•Atlanta, GA

7d•Onsite

About The Position

Savage X Fenty is looking for a driven and passionate Retail Sales Lead to support Store Leadership in building a fearless, confident, and inclusive team that will bring the Savage x Fenty experience to our first IRL locations. This role involves working closely with the Store Leader to uphold the values and culture of the organization as Savage X Fenty establishes its retail fleet presence. The ideal candidate is passionate about creating a best-in-class employee environment while delivering an exceptional and one-of-a-kind customer experience. As a leader in the first stores, this role is integral in building a forward-thinking and innovative retail experience for both the store team and the Savage X Fenty customer.

Requirements

1-2 years of experience in a high-volume retail environment is a plus.
Excellent verbal, written, and interpersonal communication skills with the ability to communicate vision and purpose clearly.
Ability to lead through ambiguity while leading multiple initiatives.
Tech-savvy or strong comfort around technology as a component of daily responsibilities.
An organizational powerhouse with a strong sense of urgency, stellar time management skills, and an acute attention to detail.
Self-directed and highly motivated to take ownership of tasks to ensure solutions.
Flexibility with your schedule, as work hours will be based on business needs.

Responsibilities

Uphold an inclusive store culture that reflects Savage X Fenty's values and brand ethos, resulting in a team of engaged sales advisors and outstanding customer experiences.
Partner with Store Leaders to deliver a dynamic and meaningful customer journey supported by impactful visuals and technology, elevated by a highly engaged store team.
Achieve KPI targets, budgets, and objectives by driving a culture of business owners who hold themselves accountable to individual and overall performance.
Approach business opportunities, risks, and roadblocks with urgency and a growth mindset in partnership with the Store Leader and appropriate cross-functional teams.
Actively engage guests and VIP members by providing an experience centered around body positivity, product knowledge, and authenticity.
Provide training and immediate feedback to the store team regarding the customer service model, performance expectations, and overall operational standards.
Collaborate with the Store Leader to inspire sales advisors to accomplish individual and team performance targets.
Maintain visual merchandising standards by consistently coaching and training the store team based on VM guides, floorsets, and expectations.
Serve as a resource for general product knowledge, operational compliance, and global communication to all team members.
Maintain and achieve personal performance targets.