Retail Sales Lead (Fashion Valley)
About The Position
Squishable is seeking career-driven leaders obsessed with creating a unique, exceptional customer experience. The ideal candidate is a natural-born leader who loves the store experience. They are passionate, driven, and highly organized, with a desire to bring happiness to people’s lives. They are confident, creative, bright, friendly, adaptable, and able to perform at the highest level consistently. Candidates must be well-spoken and confident interacting with people at all levels while remaining calm and organized at all times. This role will help shape the voice and character of the Squishable store experience.
Requirements
- 2+ years of relevant supervisory experience in a high-volume, fast-paced, challenging, and creative customer-facing environment.
- Passion for people! A dynamic and engaged leader with a passion for empowering, inspiring, motivating, teaching, and developing team members.
- Exceptional organizational and communication skills, with the ability to balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
- Able to receive and provide constructive feedback and recognition to every team member, so we keep an open and transparent culture of high-performance standards.
- High emotional intelligence, with the ability to work with and manage diverse teams by being empathetic, intuitive, self-motivated, and driven.
- A team player who fosters a collaborative and engaged team environment.
- Willing to work a flexible schedule, including early mornings, nights, overnights, weekends, and holidays as needed.
- Proficient with Microsoft Office Suite or related software.
- Able to transport stock as required, including lifting cartons up to 25 lbs.
- Must be 18 or older.
Responsibilities
- Understands organizational objectives and makes decisions in partnership with the Store Manager that align with company priorities and values.
- Enforces sales strategies, initiatives, and growth across all categories.
- Holds self and the sales team accountable for personal sales productivity.
- Acts as a brand ambassador in the local market or mall to drive brand loyalty and business (e.g., charity events, local associations, mall initiatives).
- Resolves customer issues with a solution-oriented, forward-thinking approach; partners with the Store Manager and/or the District or Regional Manager as appropriate.
- Develops individual and team product knowledge to stay up to date on all current Squishable in-store products.
- Assists in supervising the team daily, weekly, and monthly to meet goals and use company tools; empowers others and encourages individual growth.
Benefits
- A fun, welcoming workplace where creativity and personality are encouraged
- Career growth opportunities (many of our Associates and Sales Leads become Store Managers!)
- Employee discounts (yes, even on the giant plushies)
- Affordable vision and dental insurance
- 401(k) with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
