Retail General Manager (Fashion Valley)
About The Position
Squishable is seeking career-driven leaders obsessed with creating a unique, exceptional customer experience. These leaders will help shape the voice and character of the Squishable store experience. The ideal candidate is a natural-born leader who loves the store experience. They are passionate, driven, and highly organized, with a desire to bring happiness to people’s lives. They are confident, creative, bright, friendly, adaptable, and able to perform at the highest level consistently. Candidates must be well-spoken and confident interacting with people at all levels while remaining calm and organized at all times.
Requirements
- 2–3 years of retail management experience in a high-volume, fast-paced, challenging, and creative customer-facing environment
- 2–5 years of customer service experience
- Passion for people!
- A dynamic and engaged leader with a passion for empowering, inspiring, motivating, teaching, and developing team members
- Exceptional organizational and communication skills, with the ability to balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
- Able to receive and provide constructive feedback and recognition to every team member, so we keep an open and transparent culture of high-performance standards
- High emotional intelligence, with the ability to work with and manage diverse teams by being empathetic, intuitive, self-motivated, and driven
- A team player who fosters a collaborative and engaged team environment
- Willing to work a flexible schedule, including early mornings, nights, overnights, weekends, and holidays as needed
- Proficient with Microsoft Office Suite or related software
- Able to transport stock as required, including lifting cartons up to 25 lbs.
- Must be 18 or older
Responsibilities
- Leading, motivating, and developing the store team, including hiring, onboarding, and ongoing training
- Setting and executing business strategies for the store in partnership with the Regional Manager
- Opening and closing the store (at times on your own) and taking responsibility for accurate day-start and day-end cash handling
- Ensuring accurate inventory levels and punctual restocking of merchandise on the floor
- Maintaining a high standard of merchandise presentation
- Maintaining enthusiasm and motivation in the store, and ensuring a fun and memorable environment
- Supporting all types of POS transactions and customer inquiries
- Adhering to all company policies, practices, and safety standards
Benefits
- 100% employer-paid health insurance
- 100% employer-paid short- and long-term disability insurance
- 100% employer-paid life insurance
- Affordable vision and dental insurance
- 18 days of PTO per year, plus 2 floating holidays
- 401(k) with employer match
- Generous employee discount
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
