Retail Sales Keyholder

Pendleton Woolen Mills Inc•Spokane, WA

9d•$19 - $21•Onsite

About The Position

Pendleton is seeking a professional and dynamic part-time Retail Sales Keyholder (24 hours per week) for their Spokane, WA store location. Pendleton is a heritage brand with over 150 years of artistry, known for crafting functional and beautiful products that are made to last for generations. Retail team members connect people to products that could enrich their lives and offer solutions with quality products that will create memories for generations. Pendleton values connection, warmth, and authenticity in each member of its team.

Requirements

2+ years retail sales/customer service experience, including 1 year in a supervisory or shift-lead role
Strong communication skills—able to connect with both customers and team members
Self-motivated and proactive, with a passion for helping others
Tech-comfortable: experience with POS systems, inventory software, and Microsoft Office
Flexible availability, including nights, weekends, and holidays
Comfortable with the physical demands of retail (standing/walking, lifting up to 40 lbs., ladder use)
Reliable transportation to meet scheduling needs

Responsibilities

Support the store in achieving sales goals and delivering exceptional customer service
Open and close the store independently and ensure readiness and security during each shift
Create and execute daily plans while effectively communicating priorities with the team
Encourage positive selling behaviors and maintain a high-energy, customer-first environment
Ensure visual merchandising and store housekeeping standards are met
Monitor and respond to store communications, including email and internal directives
Complete sales transactions with accuracy and efficiency
Follow all company policies, operational procedures, and loss prevention guidelines
Act quickly to identify problems, recommend solutions, and escalate when necessary
Support ongoing training efforts and foster team development