Retail Sales Keyholder

Cuyana • Los Angeles, CA

15h • $22 - $26 • Onsite

About The Position

Cuyana is now hiring a full-time Clienteling Lead (keyholder) to join our our Abbott Kinney store location. Are you a self-motivated team player who enjoys delivering exceptional customer service to create a memorable retail experience? Then you may have the ideal skills to be part of our team!

Requirements

• 2+ yrs retail experience, 6+ mos leadership exp in a sales driven environment; Apparel / accessories contemporary brand exp a must; clienteling a plus
• Connection to Cuyana's Fewer, Better philosophy
• Team player who thrives in fast paced environments
• Professional attitude and customer service focused
• Dependable with all store responsibilities
• Flexible, adaptable, and willing to jump in and help
• Strong leadership, organization, written and verbal communication skills
• Capable of handling difficult customer conversations
• Technology savvy
• Flexible work schedule - open availability for weekends, evenings, events, holidays
• Able to bend, reach, lift, climb ladders, and move product; Able to carry 25 - 30 lbs

Nice To Haves

• clienteling a plus

Responsibilities

• Build strong personalized customer engagement through consistent follow through and relationship building
• Provide customized virtual and in-person styling services within Cuyana customer segmentations
• Maintain and build a book of client business through various outreach methods
• Provide a premier customer experience at all times
• Reach and exceed individual and store sales targets and KPIs
• Expert on product and brand knowledge
• Proactive in outreach to customers regarding new product launches and brand information
• Complete all store transactions - purchases, returns, exchanges
• Process and receive stock transfers
• Organize, maintain, and clean the store and stockroom
• Merchandise the sales floor with direction from manager and product team
• Open and close store and follow all processes and procedures when Store Manager is not on duty
• Give back as part of the Cuyana Community (help teammates during peak season, support retail events, volunteer + community events)
• Responsibilities may change based on business needs

Benefits

• Medical, dental, vision, life, disability; vacation, sick, and holiday pay; commuter benefit, 401k, bonus, productive incentives, and generous employee discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed