Retail Sales Keyholder

Pendleton Woolen Mills Inc•Tigard, OR

11h•Onsite

About The Position

Pendleton is seeking a professional and dynamic part-time Retail Sales Keyholder for their Washington Square pop-up store location in Tigard, OR. This role involves supporting the store in achieving sales goals, delivering exceptional customer service, and opening/closing the store independently. The Keyholder will create and execute daily plans, encourage positive selling behaviors, maintain visual merchandising standards, and complete sales transactions accurately. They will also monitor store communications, follow company policies, identify and resolve problems, and support team development and training.

Requirements

2+ years retail sales/customer service experience, including 1 year in a supervisory or shift-lead role
Strong communication skills—able to connect with both customers and team members
Self-motivated and proactive, with a passion for helping others
Tech-comfortable: experience with POS systems, inventory software, and Microsoft Office
Flexible availability, including nights, weekends, and holidays
Comfortable with the physical demands of retail (standing/walking, lifting up to 40 lbs., ladder use)
Reliable transportation to meet scheduling needs

Responsibilities

Support the store in achieving sales goals and delivering exceptional customer service
Open and close the store independently and ensure readiness and security during each shift
Create and execute daily plans while effectively communicating priorities with the team
Encourage positive selling behaviors and maintain a high-energy, customer-first environment
Ensure visual merchandising and store housekeeping standards are met
Monitor and respond to store communications, including email and internal directives
Complete sales transactions with accuracy and efficiency
Follow all company policies, operational procedures, and loss prevention guidelines
Act quickly to identify problems, recommend solutions, and escalate when necessary
Support ongoing training efforts and foster team development