RETAIL SALES KEYHOLDER B

Pendleton Woolen Mills Inc•Fort Worth, TX

22h•Onsite

About The Position

Pendleton is seeking a full-time Retail Sales Keyholder (36 hours per week) for their Ft. Worth Stockyards store. This role involves supporting sales goals, delivering exceptional customer service, opening and closing the store, creating daily plans, encouraging positive selling behaviors, maintaining store standards, processing transactions, and following company policies. The keyholder will also identify and resolve problems, support training, and foster team development.

Requirements

2+ years retail sales/customer service experience, including 1 year in a supervisory or shift-lead role
Strong communication skills—able to connect with both customers and team members
Self-motivated and proactive, with a passion for helping others
Tech-comfortable: experience with POS systems, inventory software, and Microsoft Office
Flexible availability, including nights, weekends, and holidays
Comfortable with the physical demands of retail (standing/walking, lifting up to 40 lbs., ladder use)
Reliable transportation to meet scheduling needs

Responsibilities

Support the store in achieving sales goals and delivering exceptional customer service
Open and close the store independently and ensure readiness and security during each shift
Create and execute daily plans while effectively communicating priorities with the team
Encourage positive selling behaviors and maintain a high-energy, customer-first environment
Ensure visual merchandising and store housekeeping standards are met
Monitor and respond to store communications, including email and internal directives
Complete sales transactions with accuracy and efficiency
Follow all company policies, operational procedures, and loss prevention guidelines
Act quickly to identify problems, recommend solutions, and escalate when necessary
Support ongoing training efforts and foster team development