Retail Sales Jewelry Clerical, Somerset Collection - Full Time
Macy's•Troy, MI
•$15 - $21•Onsite
About The Position
As a Clerical colleague in Macy’s Fine Jewelry Department, you process new merchandise, maintain department records, and perform other support and administrative functions. You help provide an exceptional customer experience by making the customer the priority. Full-time colleagues are typically scheduled to work 30 or more hours per week, with hours dependent on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Strong interpersonal skills and the ability to share information with diverse groups of customers and colleagues.
- Ability to work as part of a team and independently.
- Resourcefulness and ability to adapt quickly to changing priorities.
- No prior education or experience required.
Responsibilities
- Acknowledge customers in a friendly and helpful manner.
- Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers, and return-to-vendor merchandise.
- Merchandise jewelry cases for new products, seasonal changes, special events, and clearance sales.
- Pack customer sizing and repair orders for outbound shipment to the Jewelry Center.
- Organize and file shipping, receiving, customer sizing, repair, sales, and return documentation.
- Assist in the inventory process and monitor supply levels.
- Perform fulfillment activities, including picking, packing, labeling, shipping, and Buy Online, Pickup in Stores (BOPS).
- Maintain orderliness and cleanliness of jewelry counters and the surrounding area.
- Follow Asset Protection, inventory control, and compliance procedures.
- Foster an environment of acceptance and respect that strengthens relationships and supports authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
