Retail Sales Jewelry Clerical, Fashion Valley - Part Time

Macy's•San Diego, CA

20h•$18 - $24•Onsite

About The Position

As a Clerical colleague in the Fine Jewelry Department, you process new merchandise and maintain department records while performing other support and administrative functions. You help provide an exceptional customer experience by making the customer the priority. The position includes customer service, merchandise processing and fulfillment, inventory support, documentation, and maintaining jewelry counters and the surrounding area. The posting describes this role as part-time; part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Strong interpersonal skills and the ability to share information with diverse groups of customers and colleagues.
Ability to work as part of a team and independently.
Resourcefulness and ability to adapt quickly to changing priorities.
No prior education or experience required.
Ability to maintain a stationary position, walk, and reach with hands and arms; frequently use computers and handheld electronic equipment; reach, crouch, kneel, stoop, use color vision, and climb ladders; and lift and move items weighing up to 25 pounds.

Responsibilities

Acknowledge customers in a friendly and helpful manner.
Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers, and return-to-vendor merchandise.
Merchandise jewelry cases for new products, season changes, special events, and clearance sales.
Pack customer sizing and repair orders for outbound shipment to the Jewelry Center.
Organize and file shipping, receiving, customer sizing, repair, sales, and return documentation.
Assist in the inventory process and monitor supply levels.
Perform fulfillment tasks, including picking, packing, labeling, shipping, and Buy Online, Pickup in Stores (BOPS).
Maintain orderliness and cleanliness of jewelry counters and the area.
Follow Asset Protection, inventory control, and compliance procedures.
Foster an environment of acceptance and respect that strengthens relationships and supports authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice