About The Position

As a Clerical colleague in Macy’s Fine Jewelry Department, you process new merchandise, maintain departmental records, and perform support and administrative functions. You also help ensure customers receive an exceptional experience by making them the priority. The role includes merchandise processing, fulfillment, inventory support, documentation, and maintaining the jewelry counters and department area. This is a part-time position; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Strong interpersonal skills and the ability to share information with diverse groups of customers and colleagues.
  • Ability to work both as part of a team and independently.
  • Resourcefulness and ability to adapt quickly to changing priorities.

Responsibilities

  • Acknowledge customers in a friendly and helpful manner.
  • Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers, and return-to-vendor merchandise.
  • Merchandise jewelry cases for new products, seasonal changes, special events, and clearance sales.
  • Pack customer sizing and repair orders for shipment to the Jewelry Center.
  • Organize and file shipping, receiving, customer sizing, repair, sales, and return documentation.
  • Assist with inventory processes and monitor supply levels.
  • Perform fulfillment tasks, including picking, packing, labeling, shipping, and Buy Online, Pickup in Stores (BOPS).
  • Maintain orderliness and cleanliness of jewelry counters and the surrounding area.
  • Follow Asset Protection, inventory control, and compliance procedures.
  • Foster an accepting and respectful environment that strengthens relationships and supports authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups and volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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