Retail Sales Department Manager- Cosmetics & Jewelry

Boscov's • Media, DE

4d

About The Position

Boscov’s is seeking an experienced Retail Sales Department Manager to lead its Cosmetics & Jewelry departments. The manager will supervise a team of associates and support them in building customer relationships, meeting customer needs efficiently, selling merchandise, and delivering excellent service. This is a hands-on leadership role that includes supervising and participating in selling-floor merchandising and setup, managing sales and stock activities, and helping the departments achieve sales and service goals.

The role also involves tracking sales, completing reports and paperwork, ensuring advertised merchandise is properly set and signed, training and coaching cosmetics and jewelry associates, attending cosmetics-line training as needed, and preparing weekly schedules with Human Resources. The position requires availability for varied days and hours, including evenings and weekends. Boscov’s offers a starting salary of $38,000 based on experience and a benefits package for full-time employees.

Requirements

• High school diploma or equivalent.
• Prior retail sales management experience.
• Strong ability to lead a retail sales team in engaging customers, selling merchandise, and providing excellent customer service.
• Strong selling and/or customer service skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to problem-solve, motivate, delegate, show initiative, and demonstrate leadership.
• Ability to learn computer systems, POS registers, and Telxon, and to interpret reports.
• Availability to work varied days and hours as required, including evenings and weekends.

Nice To Haves

• Bachelor’s degree preferred.
• Previous cosmetics management experience preferred.
• Cosmetology license is a plus.
• Prior retail and/or selling experience in fine jewelry or gemstones preferred.
• Strong selling and/or customer service experience preferred.

Responsibilities

• Supervise the cosmetics and fine/fashion jewelry departments and their coworkers.
• Supervise and participate in merchandising and setting up the selling floor to support sales and customer service.
• Provide customer service according to company standards, including product knowledge of cosmetics and other components of customer service.
• Complete sales transactions and paperwork accurately and efficiently while following company policies and procedures.
• Track daily and weekly sales and complete sales reports.
• Maintain awareness of advertised merchandise and ensure advertisements are set and signed properly.
• Manage sales and stock functions.
• Aid in training and coaching Cosmetics Beauty Advisors to help them achieve sales goals.
• Supervise and participate in coaching fine/fashion jewelry sales personnel to support sales and customer service.
• Attend training sessions held by cosmetics lines as needed.
• Complete weekly schedules with Human Resources.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Voluntary short-term and long-term disability coverage.
• Company-paid life insurance.
• 401(k) with company match.
• Weekly pay.
• Paid vacation.
• Liberal employee discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED