Retail Sales & Customer Service Representative
Universal Energy Solutions•Cleveland, OH
•$55,000 - $65,000•Onsite
About The Position
Universal Energy Solutions is hiring a Retail Sales & Customer Service Representative to meet face-to-face with customers at our partner retail locations. We work with several well-known big-box retailers throughout the local area, helping customers understand the energy options available for their homes. Previous energy experience isn’t required. We’re looking for friendly, motivated people who communicate well and enjoy helping others.
Requirements
- Strong communication and interpersonal skills
- Comfortable working face-to-face with customers
- Positive, professional attitude
- Ability to work effectively in a retail environment
- High school diploma or equivalent
Nice To Haves
- Previous retail, customer service, hospitality, or sales experience is preferred, but not required
Responsibilities
- Engage with customers and answer questions about their home energy options
- Review available electricity, natural gas, and other energy programs
- Explain plan options in a clear, helpful way
- Help customers select solutions that fit their needs
- Provide a positive, professional customer experience
- Stay knowledgeable about current programs and promotions
Benefits
- Hourly Pay + Commission
- Guaranteed hourly pay
- Commission opportunities based on performance
- Paid training and ongoing career development
- Advancement opportunities based on performance
- Local work with no overnight travel
- Supportive, team-oriented work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
