Retail Sales Coordinator

Legend Valve•Auburn Hills, MI

11d

About The Position

Legend Valve & Fitting is an employee-owned service provider in plumbing supplies, plumbing systems, hydronics systems, and manufacturing within the industrial and commercial markets. We have an expansive offering of valves, fittings, tubing, and components for plumbing and hydronic systems. We offer more than 9,000 products representing 80+ product classes designed for residential, commercial, and industrial applications. Legend Valve is headquartered in Auburn Hills, Michigan, with locations in Reno, Nevada and Stafford, Texas. Legend Valve is seeking an organized, proactive Retail Sales Coordinator to support the growth and execution of our national retail business. This role coordinates customer programs, sales activities, product information, merchandising initiatives, and cross-functional projects to help ensure retail accounts receive timely, accurate, and responsive support. The Retail Sales Coordinator will work closely with Sales, Marketing, Operations, Finance, and retail partners to keep priorities on track and identify opportunities to improve customer service and sales performance. This is a great position for someone who wants to develop into a sales role.

Requirements

Two or more years of experience in sales coordination, customer service, account support, or a related role; retail or consumer products experience preferred.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
Ability to analyze information, identify issues, and communicate practical recommendations.
Excellent written, verbal, and interpersonal communication skills.
Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook required; experience with ERP, CRM, reporting, or customer portal systems is a plus.
Collaborative approach and ability to work effectively with cross-functional teams and external customers.
Strong problem-solving skills and a commitment to responsive customer support.
Ability to travel occasionally, as business needs require.

Nice To Haves

retail or consumer products experience preferred
experience with ERP, CRM, reporting, or customer portal systems is a plus

Responsibilities

Coordinate day-to-day sales support for retail accounts, including customer requests, product information, pricing, promotions, and program updates.
Assist with the development, execution, and measurement of annual customer business plans and sales initiatives.
Maintain accurate customer, item, pricing, promotional, and sales program information across internal systems and customer portals.
Prepare sales reports and analyze point-of-sale, category, inventory, and promotional data to identify trends, risks, and growth opportunities.
Coordinate new item setup, product launches, modular and planogram changes, assortment updates, and related customer documentation.
Track project timelines, deliverables, samples, presentations, and follow-up activities to support on-time execution.
Partner with Sales, Marketing, Operations, Finance, and Customer Service to resolve issues and meet customer requirements.
Support the preparation of customer presentations, line reviews, sales meetings, forecasts, and promotional planning materials.
Monitor in-store merchandising objectives, promotional execution, and program results, and communicate findings to internal stakeholders.
Build productive working relationships with customer contacts in merchandising, marketing, logistics, and operations.
Provide administrative and project support to the retail sales team as needed.