Retail Sales Consultant

AT&T•Austin, TX
•Onsite

About The Position

Retail Sales Consultants work on the sales floor using a consultative sales approach to guide customers through their options. The role also involves participating in community events, filling online orders, and making outbound calls to existing and potential customers. This is a fast-paced environment where flexibility and openness to change help employees stay current with evolving technology and customer needs. The schedule falls between 9 a.m. and 9 p.m., including weekends, and monthly seniority-based schedules are provided two weeks in advance. Prior retail or customer-facing sales experience is a plus; training and coaching are provided to help employees meet and exceed sales goals. The position is based at the AT&T retail location at 14009 N US Hwy 183 in Austin, Texas, and is scheduled for 40 hours per week. Starting pay is $14.42–$17.12, plus commissions; the posting states that employees meeting all sales goals can earn more than $13,700 in commissions, and top sellers who exceed goals can earn $62,460 per year. Individual starting pay may depend on geography, experience, expertise, and education or training.

Requirements

  • Flexibility and openness to change in a fast-paced environment.
  • Ability to work a schedule between 9 a.m. and 9 p.m., including weekends.

Nice To Haves

  • Prior retail or customer-facing sales experience.

Responsibilities

  • Guide customers through available options using a consultative sales approach.
  • Participate in community events.
  • Fill online orders.
  • Make outbound calls to existing and potential customers.
  • Work toward meeting and exceeding sales goals.
  • Stay current with evolving technology and changing customer needs.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, subject to stated exceptions and bargaining-group terms.
  • Sick leave.
  • Paid parental leave.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal coverage.
  • Employee Assistance Programs (EAP).
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
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