Retail Sales Consultant

AT&T•Manchester, NH
•$44,000 - $75,000•Onsite

About The Position

The Retail Sales Consultant creates meaningful customer connections through personalized sales expertise and helps customers select from AT&T’s products, devices, and services. The role uses a consultative sales approach on the sales floor, supports customers with online orders and outbound calls, and participates in community events. Consultants work toward sales targets and can earn uncapped commission. The schedule falls between 9 a.m. and 9 p.m., includes weekends, and is published monthly based on seniority two weeks in advance. This is a fast-paced position that requires flexibility as technology and customer needs change. AT&T provides tools, training, and coaching for employees who are new to sales. The listed earnings range is $44,000 to $75,000, including hourly pay and commission, and depends on factors such as geography, experience, expertise, education, and training; the range assumes sales goals are met or exceeded. The position is based in Manchester, New Hampshire, with 40 weekly hours. AT&T states its commitment to equal employment opportunity and reasonable accommodations for qualified individuals with disabilities.

Requirements

  • Flexibility and openness to change in a fast-paced environment.
  • Availability to work a schedule between 9 a.m. and 9 p.m., including weekends.

Nice To Haves

  • Prior retail or customer-facing sales experience is a plus.

Responsibilities

  • Use a consultative sales approach to guide customers through available options.
  • Build meaningful customer connections and provide personalized sales expertise.
  • Work toward sales targets and earn commission through sales of AT&T products and services.
  • Participate in community events.
  • Fill online orders.
  • Make outbound calls to existing and potential customers.
  • Stay flexible and current with evolving technology and changing customer needs.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays, with eligibility details varying by bargaining group and service duration
  • Sick leave
  • Paid parental leave
  • Adoption reimbursement
  • Short-term and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefits, including critical illness, accident hospital indemnity, and group legal coverage
  • Employee Assistance Programs (EAP)
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, internet and fiber where available, and phone services
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