Retail Sales Consultant

AT&T•South Elgin, IL
•Onsite

About The Position

The Retail Sales Consultant builds meaningful customer connections using personalized sales expertise and AT&T products and services. The role uses a consultative approach to guide customers through product and service options, meet sales targets, and earn commission. Work also includes participating in community events, filling online orders, and making outbound calls to existing and potential customers. The position is based at an AT&T retail location in South Elgin, Illinois, and operates in a fast-paced environment where flexibility and openness to change help employees keep up with evolving technology and customer needs. Training, tools, and coaching are provided to support employees in meeting and exceeding sales goals. The schedule falls between 9 a.m. and 9 p.m., includes weekends, and is posted monthly based on seniority two weeks in advance. The stated earnings range is $47,000 to $75,000, including hourly pay and uncapped commission opportunities; individual starting pay may depend on geography, experience, expertise, and education or training, and the range depends on meeting or exceeding sales goals.

Requirements

  • Prior retail or customer-facing sales experience is a plus, but not required.
  • Flexibility and openness to change in a fast-paced environment.

Nice To Haves

  • Prior retail or customer-facing sales experience.

Responsibilities

  • Use a consultative sales approach to guide customers through product and service options.
  • Build meaningful connections with customers through personalized sales expertise.
  • Meet sales targets and earn commission by selling AT&T products and services.
  • Participate in community events.
  • Fill online orders.
  • Make outbound calls to existing and potential customers.
  • Adapt to evolving technology and changing ways of meeting customer needs.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, with eligibility and amounts varying for some bargaining employees.
  • At least six company-designated holidays and additional PTO, based on bargaining group.
  • Sick leave.
  • Paid parental leave.
  • Adoption reimbursement.
  • Short-term and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
  • Employee Assistance Programs (EAP).
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
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