Retail Sales Consultant

AT&T•Colorado Springs, CO
•$47,000 - $75,000•Onsite

About The Position

The Retail Sales Consultant creates meaningful customer connections by using personalized sales expertise and AT&T’s products and services. The role uses a consultative approach to guide customers through their options, meet sales targets, and earn commission. Work includes supporting customers on the sales floor, participating in community events, filling online orders, and making outbound calls to existing and potential customers. The position is based at the listed AT&T retail location in Colorado Springs, Colorado, and has 40 weekly hours. The schedule falls between 9 a.m. and 9 p.m., including weekends; monthly seniority-based schedules are provided two weeks in advance. This is a fast-paced environment where flexibility and openness to change help employees keep current with evolving technology and customer needs. AT&T provides tools, training, and coaching to help employees meet and exceed sales goals.

Requirements

  • Flexibility and openness to change in a fast-paced environment.
  • Availability to work a schedule between 9 a.m. and 9 p.m., including weekends.

Nice To Haves

  • Prior retail or customer-facing sales experience is a plus.

Responsibilities

  • Use a consultative sales approach to guide customers through product and service options.
  • Create meaningful connections with customers through personalized sales expertise.
  • Meet sales targets and pursue commission opportunities.
  • Participate in community events.
  • Fill online orders.
  • Make outbound calls to existing and potential customers.
  • Stay flexible and current with evolving technology and customer needs.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, with terms that vary for some bargaining employees.
  • At least six company-designated holidays and additional PTO based on bargaining group.
  • Sick leave.
  • Paid parental leave.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefits including critical illness, accident, hospital indemnity, and group legal coverage.
  • Employee Assistance Programs (EAP).
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
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