Retail Sales Consultant

AT&T•Duluth, MN
•Onsite

About The Position

The Retail Sales Consultant helps customers find products and services that meet their needs by using a personalized, consultative sales approach. The role involves meeting sales targets and earning commission through AT&T’s range of products and services. Consultants also participate in community events, fulfill online orders, and make outbound calls to existing and potential customers. The position is based at an AT&T retail location in Duluth, Minnesota, with 40 scheduled hours per week. Work schedules fall between 9 a.m. and 9 p.m., include weekends, and are provided monthly two weeks in advance. This is a fast-paced environment where flexibility and openness to change support adapting to evolving technology and customer needs. Training, tools, and coaching are provided to help employees meet and exceed sales goals.

Requirements

  • Ability to work a schedule between 9 a.m. and 9 p.m., including weekends.
  • Flexibility and openness to change in a fast-paced environment.

Nice To Haves

  • Prior retail or customer-facing sales experience.

Responsibilities

  • Guide customers through product and service options using a consultative sales approach.
  • Meet sales targets and earn commission through sales.
  • Participate in community events.
  • Fill online orders.
  • Make outbound calls to existing and potential customers.
  • Adapt to evolving technology, work practices, and customer needs.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, with some exceptions for bargained employees.
  • At least six company-designated holidays and additional PTO, depending on bargaining group.
  • Sick leave.
  • Paid parental leave.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
  • Employee Assistance Programs (EAP).
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
  • Commission, including uncapped commission opportunities.
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