Xfinity Retail Sales Consultant (Tukwila, WA)

Comcast•Tukwila, WA

1d•Onsite

About The Position

Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, Comcast sets the pace in a variety of innovative businesses and creates career opportunities across a wide range of locations and disciplines. Comcast is at the forefront of change and moves at an amazing pace, thanks to its remarkable people who bring cutting-edge products and services to life for millions of customers every day. The company is looking for individuals who share a passion for teamwork, a vision to revolutionize industries, and a goal to lead the future in media and technology. Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’. For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn. Comcast is named a top 20 company on DiversityInc’s ‘Top 50’ List. At Comcast, innovators and leaders invent groundbreaking technology, craft outstanding entertainment experiences for millions every day, and take extraordinary care of their customers. Comcast is the largest 1Gig network in America and the diverse talents of its people have propelled it to be a Fortune 40 industry leader. Teammates go above and beyond to make sure customers are satisfied and can’t envision going anywhere else. They take pride in their work, products, services, and dedication to the community. Comcast is always open to new insights to improve efficiency, drive strong results, and deliver a great experience for employees and customers alike.

Requirements

High School Diploma or equivalent
Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
Ability to work a full time, flexible schedule which includes evenings, weekends, holidays, variable schedule.
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.
Communication
Critical Thinking
Problem Solving
Customer-Focused
Persuasion
Professional Integrity
Resilience
Self Motivation
Teamwork
Technical Knowledge
Workplace Organization

Nice To Haves

consumer electronics/wireless retail sales experience

Responsibilities

Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as a brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Meeting goals and metrics.
Contributing to a fun and competitive environment.