Retail Sales Consultant
About The Position
The Retail Sales Consultant creates meaningful customer connections through personalized sales expertise and consultative guidance. The role involves helping customers choose from AT&T’s products, devices, and services, meeting sales targets, and earning commission. Work takes place in a fast-paced retail environment where flexibility and openness to change help the consultant stay current with evolving technology and customer needs. The position also includes participating in community events, filling online orders, and making outbound calls to existing and potential customers. The schedule falls between 9 a.m. and 9 p.m. and includes weekends; monthly seniority-based schedules are provided two weeks in advance. The position is based at an AT&T retail location in Shelby Township, Michigan, and is listed as 40 hours per week.
Requirements
- Prior retail or customer-facing sales experience is a plus, but is not required; AT&T provides tools, training, and coaching.
- Flexibility and openness to change in a fast-paced environment.
Nice To Haves
- Prior retail or customer-facing sales experience.
Responsibilities
- Use a consultative sales approach to guide customers through their options.
- Build customer connections and sell AT&T products, devices, and services.
- Meet sales targets and pursue commission opportunities.
- Participate in community events.
- Fill online orders.
- Make outbound calls to existing and potential customers.
- Work scheduled shifts between 9 a.m. and 9 p.m., including weekends.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays
- Sick leave
- Paid parental leave
- Adoption reimbursement
- Short-term and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal coverage
- Employee Assistance Programs (EAP)
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
