About The Position

Swarovski is hiring a seasonal Retail Sales Consultant at Waikele Premium Outlets in Waipahu, Hawaii. The consultant delivers exceptional customer service, creates memorable brand experiences, inspires customers with product knowledge, and contributes to individual and team sales goals. The role involves building customer relationships and loyalty, working collaboratively to maintain a welcoming and organized store, and using digital tools to enhance the customer experience. Swarovski creates crystal-based products, including crystals, gemstones, jewelry, accessories, and home décor. The company describes sustainability, responsibility, diversity, and inclusion as central to its brand, and states that it is an equal opportunity employer committed to fair, inclusive recruitment.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Proven customer service skills and the ability to build trust.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay current on brand and product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support and potential career paths into leadership or specialist roles, such as Store Manager, Trainer, or Visual Merchandiser.
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