About The Position

As a Retail Sales Consultant at Swarovski, you will deliver exceptional customer service, create memorable brand experiences, and inspire customers with your passion for the products. You will contribute to sales goals and to a vibrant team while reflecting the brand’s style and elegance. The position is seasonal and located at Waikele Premium Outlets in Waipahu, Hawaii. Swarovski creates crystal-based products distinguished by quality and craftsmanship. The company designs, manufactures, and sells crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. It emphasizes sustainability, responsibility, diversity, inclusion, and individuality, and is an equal opportunity employer committed to fair and inclusive recruitment.

Requirements

  • Excellent, proven customer service skills and a personality that builds trust.
  • Ability to work effectively in a multicultural retail environment.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Nice To Haves

  • Passion for fashion, luxury, or lifestyle brands.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program offering support for mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development opportunities, including potential progression into roles such as Store Manager, Trainer, or Visual Merchandiser.
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