About The Position

As a Sales Consultant at Swarovski, you will deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for Swarovski products while achieving sales goals and contributing to a vibrant team. The role involves creating emotional connections through storytelling, building lasting customer relationships, promoting loyalty programs, and helping maintain a welcoming and organized store. You will keep current on product knowledge and use digital tools to enhance the customer experience. Swarovski creates crystal-based products known for quality and craftsmanship, including crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company describes sustainability, responsibility, diversity, and inclusion as central to its brand. It is an equal opportunity employer committed to inclusive recruitment and a workplace where people feel they belong. The position is listed as seasonal at Glendale Tanger Outlets in Glendale, Arizona.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers, promoting loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training to support growth.
  • Development support and potential career paths into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
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