Retail Sales Consultant
About The Position
The Retail Sales Consultant creates meaningful connections with customers through personalized sales expertise and helps them choose from AT&T’s products and services. The role uses a consultative sales approach on the sales floor, with sales targets and uncapped commission opportunities. Consultants also participate in community events, fill online orders, and make outbound calls to existing and potential customers. The position is based at the AT&T retail location at 5901 S Westnedge Ave in Portage, Michigan, and is scheduled for 40 hours per week. Work schedules fall between 9 a.m. and 9 p.m., include weekends, and are provided monthly based on seniority two weeks in advance. This is a fast-paced environment that requires flexibility as technology and customer needs evolve. Retail or customer-facing sales experience is a plus; AT&T provides tools, training, and coaching to help employees meet and exceed sales goals.
Requirements
- Flexibility and openness to change in a fast-paced environment.
- Ability to work a schedule between 9 a.m. and 9 p.m., including weekends.
Nice To Haves
- Prior retail or customer-facing sales experience.
Responsibilities
- Use a consultative sales approach to guide customers through product and service options.
- Build meaningful customer connections using personalized sales expertise.
- Meet sales targets and earn commission by selling AT&T products and services.
- Participate in community events.
- Fill online orders.
- Make outbound calls to existing and potential customers.
- Stay flexible and current with evolving technology and ways of meeting customer needs.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, with eligibility and amounts varying by bargaining group and length of service
- Sick leave
- Paid parental leave
- Adoption reimbursement
- Short-term and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs
- Employee Assistance Programs (EAP)
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, internet and fiber where available, and phone service
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
