Retail Sales Consultant

AT&T•Arlington, TX
•Onsite

About The Position

The Retail Sales Consultant helps customers select AT&T products and services using a consultative, personalized sales approach. The role focuses on building meaningful customer connections, meeting sales targets, and earning commission through sales of AT&T devices and services. Consultants also participate in community events, fulfill online orders, and make outbound calls to existing and potential customers. The position is based at Clarendon Center in Arlington, Virginia. It is a fast-paced role requiring flexibility as technology and customer needs evolve. The schedule falls between 9 a.m. and 9 p.m., including weekends. Monthly seniority-based schedules are provided two weeks in advance. AT&T provides tools, training, and coaching for employees to meet and exceed sales goals.

Requirements

  • Flexibility and openness to change in a fast-paced environment.
  • Availability to work a schedule between 9 a.m. and 9 p.m., including weekends.

Nice To Haves

  • Prior retail or customer-facing sales experience.

Responsibilities

  • Use a consultative sales approach to guide customers through product and service options.
  • Build meaningful connections with customers through personalized sales expertise.
  • Meet sales targets and pursue commission opportunities.
  • Participate in community events.
  • Fill online orders.
  • Make outbound calls to existing and potential customers.
  • Stay flexible and adapt to evolving technology, work practices, and customer needs.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, with exceptions for some bargaining employees.
  • At least six company-designated holidays and additional PTO based on bargaining group.
  • Sick leave.
  • Paid parental leave.
  • Adoption reimbursement.
  • Short-term and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs.
  • Employee Assistance Programs (EAP).
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
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