About The Position

As a Retail Sales Consultant at Swarovski, you will deliver exceptional customer service, create memorable brand experiences, and inspire customers with your passion for Swarovski products while achieving sales goals and contributing to a vibrant team. The role is seasonal and based at the Glendale Tanger Outlets in Glendale, Arizona. Swarovski creates crystal-based products known for their quality and craftsmanship, including crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company describes sustainability, responsibility, diversity, inclusion, and individuality as central to its brand. Swarovski is an equal opportunity employer committed to fair and inclusive recruitment.

Requirements

  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • A curious, empathetic, results-driven team-oriented approach and a commercial mindset.
  • Digital savvy and comfortable using retail technology.
  • Passion for fashion, luxury, or lifestyle brands.
  • Confidence expressing individuality and contributing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to maintain a welcoming, organized store environment.
  • Keep up to date with product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support for potential career progression into leadership or specialist roles.
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