Retail Sales Consultant
About The Position
Retail Sales Consultants create meaningful customer connections through personalized sales expertise and help customers choose from AT&T products, devices, and services. The role uses a consultative sales approach on the sales floor, with opportunities to meet sales targets and earn uncapped commission. Consultants also participate in community events, fulfill online orders, and make outbound calls to existing and potential customers. The position is in a fast-paced environment where flexibility and openness to change help employees stay current with evolving technology and customer needs. AT&T provides tools, training, and coaching, including for employees without prior sales experience. The schedule falls between 9 a.m. and 9 p.m., includes weekends, and is provided monthly based on seniority two weeks in advance. The role is 40 hours per week. New Retail Sales Consultants earn between $47,000 and $75,000, including hourly pay and commission opportunities; individual starting salary may depend on geography, experience, expertise, and education or training. The stated salary range assumes sales goals are met or exceeded.
Requirements
- Be flexible and open to change in a fast-paced environment.
- Work a schedule between 9 a.m. and 9 p.m., including weekends.
Nice To Haves
- Prior retail or customer-facing sales experience.
Responsibilities
- Use a consultative sales approach to guide customers through their options.
- Create meaningful customer connections using personalized sales expertise.
- Work toward sales targets and earn commission through sales.
- Participate in community events.
- Fill online orders.
- Make outbound calls to existing and potential customers.
- Stay current with evolving technology and changing ways of meeting customer needs.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays
- At least six company-designated holidays and additional PTO, depending on bargaining group
- Sick leave
- Paid parental leave
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefits including critical illness, accident, hospital indemnity, and group legal coverage
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
