About The Position

As a Sales Consultant at Swarovski, you will deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for Swarovski products while achieving sales goals and contributing to a vibrant team. The role involves connecting with customers through storytelling, building lasting relationships, and helping create a welcoming and organized store environment. You will use digital tools to enhance the customer experience and stay informed about products. Swarovski offers employee discounts, an employee assistance program, and product and personal training. The company supports development toward leadership and specialist roles, including Store Manager, Trainer, and Visual Merchandiser. Swarovski describes sustainability, responsibility, diversity, and inclusion as central to its brand.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and the ability to build trust.
  • A curious, empathetic, results-driven team-player approach and commercial mindset.
  • Digital savvy and comfort using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program with support for mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support for potential advancement into leadership or specialist roles.
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