About The Position

As a part-time Retail Sales Consultant at Swarovski, you will deliver exceptional customer service, create memorable brand experiences, and inspire customers with your passion for Swarovski products while achieving sales goals and contributing to a vibrant team. You will build emotional connections through storytelling, foster customer loyalty, and help maintain a welcoming, organized store environment. You will also use digital tools to enhance the customer experience and stay informed about brand products. Swarovski creates crystal-based products and is committed to sustainability, diversity, inclusion, and philanthropy. The company supports employee development through product and personal training and career-development opportunities, including potential pathways to leadership or specialist roles.

Requirements

  • Excellent, proven customer service skills and the ability to build trust.
  • A results-driven, empathetic team-player approach and commercial mindset.
  • Digital savvy and comfortable using retail technology.
  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.

Nice To Haves

  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers, promoting loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date with brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Recognition awards celebrating achievements.
  • Exclusive employee discounts on Swarovski products.
  • Paid volunteering leave.
  • Global employee assistance program offering mental, physical, and emotional health support, managerial support, and financial and legal assistance.
  • Comprehensive product and personal training.
  • Opportunities for career development.
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