Retail Sales Clerk II - Syracuse

State of Utah Office of the Governor • Syracuse, UT

6d • Onsite

About The Position

Looking for stable employment and excellent benefits? If you enjoy a fast-paced retail environment but desire Sundays and holidays off, here's your chance to join the team at the department of Alcoholic Beverage Services! We are seeking individuals with strong work ethics, ready to thrive in a challenging and dynamic work environment while enhancing their leadership skills. Don't miss out on this opportunity to become part of our "spirited" team in our newest downtown state liquor store with first-of-its-kind features!

Requirements

• 21 years of age or older.
• Able to lift up to 50 pounds.
• Able to work a flexible schedule, including various shifts Monday through Saturday from 8:00 AM to 11:00 PM.
• Able to pass a criminal background check.
• The ability to speak clearly and understand spoken information effectively.
• Able to provide excellent customer service by assessing customer needs and meeting high quality standards.
• Active Listening & Speaking: Ability to give full attention to customers and team members, ask thoughtful questions, and convey information clearly and professionally.
• Persuasion & Negotiation: Skilled at influencing positive outcomes, guiding conversations, and helping to reconcile differences or objections.
• Interpersonal Awareness: Strong ability to understand customer reactions, maintain situational awareness, and respond with tact and professionalism in a fast-paced environment.
• Critical Thinking: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions or approaches to daily challenges.
• Problem Sensitivity: A proactive mindset with the ability to quickly recognize when something is wrong—or likely to go wrong—and address it early.
• Service Orientation: A helpful, positive attitude with a strong focus on actively looking for ways to assist customers and support the team.
• Product Knowledge & Promotion: Ability to learn our product inventory, conduct casual product demonstrations or recommendations, and utilize basic sales techniques to enhance the customer shopping experience.
• Customer Service Excellence: Dedicated to assessing customer needs, ensuring high standards of service quality, and proactively handling customer feedback to ensure a positive visit.
• Work requires physical exertion. May require the ability to stand; walk over rough surfaces; bend, crouch, stoop, stretch, reach, lift moderately heavy items (up to 50 lbs.) in a recurring manner and/or for long periods of time.

Nice To Haves

• Preference may be given to current employees of the Department of Alcoholic Beverage Services.

Responsibilities

• Greet and assist customers in finding products, making selections, and sharing product knowledge.
• Strictly verify IDs to ensure all sales are made only to customers 21 and over, screen for intoxication, and maintain situational awareness for loss prevention.
• Process transactions accurately at a cash register, handle cash and card payments, give correct change, and balance the till at the end of a shift.
• Assist in receiving, inspecting, storing, and displaying merchandise.
• Fill wholesale liquor orders for clubs, restaurants, and hotels as required.
• Maintain the facility in a clean, orderly, and safe condition (including occasional light maintenance like clearing sidewalks).
• Assist with inventory spot-checks and help support store operations during peak times or in the absence of management.

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
• Guaranteed Time Off: All our stores are closed on Sundays and all state/federal holidays.
• Stability & Growth: We are a statewide agency with a 2025 Strategic Plan focused on modernizing technology and investing in our workforce.
• Total Rewards: Enjoy the security of being a State of Utah employee, which includes a comprehensive benefits package, retirement options, and a culture that values service excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed