Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and provide customer service. You will learn about customers’ needs, recommend product and service solutions, and close sales by communicating clearly and providing simple, intuitive technology solutions. The role also involves ongoing training and development in merchandising and inventory operations, as well as opportunities to contact existing Verizon customers and participate in off-site Verizon-sponsored community events. The position is onsite at a defined work location and has 40 scheduled weekly hours. The job posting lists a starting base pay rate of $19.71 per hour for the location on the requisition; compensation varies by geography, hours worked, and performance. The role is commission-based, with the potential to earn additional commissions based on sales performance.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Connect with customers and ask questions to understand their needs.
- Recommend products and solutions that provide customers with a complete sales solution.
- Close sales through effective communication and intuitive technology solutions.
- Participate in ongoing training and develop operational skills in merchandising and inventory.
- Make outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have included travel and gifts for top performers.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability coverage.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year.
- Up to six personal days per year.
- New hires receive up to 15 days of vacation per year, with vacation increasing with additional service.
- Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
