Retail Sales Associate, Santa Anita - Full Time

Macy's • Arcadia, CA

1d • Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. Through product knowledge and customer engagement on the sales floor and in fitting rooms, you build trust, meet sales targets, and encourage customer loyalty. The role also includes keeping the shopping space clean, organized, and inviting.

Colleagues start their day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and preparing the sales floor. During the day, they welcome customers, build relationships through friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, help customers complete their shopping, and provide a sincere farewell. Colleagues support one another, collaborate, and continually work to improve individual and store results.

This is a full-time position. Full-time colleagues are typically scheduled to work 30 or more hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Engage customers with genuine hospitality and personalized recommendations to connect them with appropriate products and services.
• Drive sales performance, work toward daily sales goals, and use effective selling behaviors.
• Build customer relationships and encourage loyalty through friendly, personal conversations.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
• Update signs and pricing and support merchandise moves as needed.
• Share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell.
• Collaborate with colleagues and contribute to individual and store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed