Retal Sales Associate (Electronics Repair)

Asurion•Phoenix, AZ

6d•$19•Onsite

About The Position

Our Part-Time Retail Technician role has big-time impact! If you enjoy helping people repair and get to know their tech devices, this role is for you. At Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests. Asurion Tech Repair & Solutions retail stores are popping up across the country. These stores offer device repair in local communities. This is a great opportunity for people of all skill levels to join our team.

Requirements

Basic knowledge of mobile devices and operating systems
Ability to work a flexible retail schedule
A passing background check (criminal and drug test)
Basic knowledge of Microsoft Office

Nice To Haves

1+ years of customer service/retail sales experience
6+ months of experience with product service support or electronics troubleshooting

Responsibilities

Be the face of Asurion and deliver award-winning, personalized customer experiences
Provide technical expertise, troubleshoot and repair customer electronic devices
Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers (selling on every transaction)
Achieve sales goals
Manage inventory
Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)
Partner with cross-functional teams to deliver programs/processes and provide feedback
Self-manage and set priorities
Multi-task in a fast/retail environment